Shipping policy

# Shipping Policy

## Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

## Shipping to the United Kingdom
We ship to all addresses within the United Kingdom. Standard delivery typically takes 5–10 business days after dispatch.

## Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery address.

## Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to track your order online.

## Delays
Outset is not responsible for delays caused by customs, postal services, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us at support@outsetk.com.

## Lost or Damaged Parcels
If your parcel arrives damaged or is lost in transit, please contact us at support@outsetk.com within 7 days of the expected delivery date and we will do our best to resolve the issue promptly.